ICT Capabilities Across Core Infrastructure, Cloud, Network and Edge
Modern technology environments are distributed. Our capabilities are organised to address this complete operating environment.
One operating environment, many places
Applications may operate across:
- Data centres
- Private cloud
- Public cloud
- Branch offices
- Edge computers
- Remote sites
- Mobile assets
- Field devices
- User endpoints
Networks connect these environments.
Cybersecurity must be enforced across every layer.
Monitoring must provide visibility across infrastructure, applications and devices.
Complex ICT systems succeed when architecture, equipment, software, networks, installation, integration, testing and operations are engineered together.
Where the work happens
The same engineering discipline applies in a data hall, a network room, a street cabinet and a security operations room.
The nine capability areas
Each area has its own page. Each also depends on the others, which is why they are designed, delivered and operated together.
Data Centre Infrastructure
The core platform on which enterprise applications, databases, analytics workloads and private cloud run. Its power, cooling, network and recovery design set the availability ceiling for everything above it.
Role in the whole: Provides the compute, storage and recovery platform that applications and private cloud run on.
Read the capabilityCloud and Platform Infrastructure
The layer that turns data-centre and public-cloud capacity into governed, self-service platforms, with identity, networking, security and cost control defined once and applied consistently.
Role in the whole: Extends that platform into private, hybrid and public environments under common governance.
Read the capability
Enterprise Networking
The connective layer between users, applications, data centres, cloud, branches and field sites. Bandwidth, latency, segmentation and redundancy decisions made here determine how every other layer behaves under load and fault.
Role in the whole: Connects every location and environment, and carries the segmentation that security depends on.
Read the capabilityCybersecurity Infrastructure
Security controls built into every layer — network, identity, endpoint, application, data and backup — together with the monitoring and recovery capability to detect an event and restore service after one.
Role in the whole: Applies controls at each layer and provides the recovery capability when a layer is compromised.
Read the capabilityEdge and Field Systems
ICT systems deployed where the operation happens — roadside, on vehicles, in stations and utility sites — engineered for power, enclosure, climate, connectivity and maintenance conditions that a data centre never faces.
Role in the whole: Puts processing and devices where the operation happens, under power, climate and connectivity limits.
Read the capability
Enterprise Applications
Application platforms implemented together with the servers, databases, identity services, networks and integrations they depend on, so that performance and availability are engineered across the whole stack.
Role in the whole: Delivers the business and operational platforms that depend on all of the layers beneath them.
Read the capability
Integration and Interoperability
The defined, tested, monitored connections between applications, devices, databases, clouds and external agencies, so that independently built systems exchange data reliably and securely.
Role in the whole: Joins applications, devices and external systems through defined and tested interfaces.
Read the capability
Monitoring and Observability
Operational visibility designed with the system, not after it: what is measured, how signals are collected and correlated, who is alerted, and what each audience needs to see.
Role in the whole: Provides visibility across infrastructure, applications and devices so that conditions can be managed.
Read the capability
Managed Operations and Maintenance
The ongoing operating responsibility: service desk, incidents, problems, changes, preventive maintenance, assets, spares, field support and reporting.
Role in the whole: Keeps the whole system performing after go-live through service management, maintenance and lifecycle planning.
Read the capabilityHow to read these pages
Each capability page sets out the scope of work, the engineering considerations that shape design, and a diagram of the technical concept. Method pages explain how we work across all of them.
Discuss an ICT Requirement
Describe the requirement, the locations involved and where the project stands. We will respond with the technical questions that need answering first.