Government and public-sector enterprises

A modern public-sector emergency dispatch centre building at dusk, its glazed upper floor lit above a concrete base and a snowy street.

Assets are expected to stay in service for long periods, across many locations and several departments. That puts weight on documentation, auditable acceptance, service-level reporting and a lifecycle plan for obsolescence, not only on the initial specification.

Key requirements may include:

  • Long asset life
  • Multi-location deployment
  • Security
  • Auditability
  • Interdepartmental integration
  • Formal acceptance
  • Service-level reporting
  • Documentation
  • Continuity

Transport and mobility

Light-rail signals showing amber aspects on a post beside curving tracks under overhead catenary at dusk.

Control centres, stations, depots and vehicles form one operating chain. Each point has a different environment — a controlled control room, a station cabinet, a vehicle-mounted unit — and the communications and monitoring that tie them together are designed as part of the system.

Technology environments may include:

  • Control centres
  • Stations
  • Depots
  • Vehicles
  • Field devices
  • Communications
  • Passenger systems
  • Operational systems
  • Payment systems
  • Monitoring systems

Roads and highways

Toll plaza with overhead gantry signs, a variable message display and lane equipment

Field sites are spread along a corridor, outdoors, and depend on continuous communication with the control centre. Power, enclosure rating, link resilience and the logistics of reaching a site for maintenance drive the design as much as the devices do.

Requirements may include:

  • Distributed field sites
  • Continuous communication
  • Outdoor equipment
  • Video systems
  • Sensors
  • Control centres
  • Incident systems
  • Maintenance logistics

Energy and utilities

High-voltage substation with pylons, gantries and a fenced compound

Remote assets must be integrated with operational technology without exposing it, and monitored from the centre. Secure communications, segmentation between operational and enterprise networks, and environmental resilience are primary design inputs.

Requirements may include:

  • Remote assets
  • Operational technology integration
  • High availability
  • Secure communications
  • Field maintenance
  • Environmental resilience
  • Central monitoring

Urban infrastructure

Traffic signal on a curved pole with CCTV cameras mounted beneath it

Urban platforms combine networks, cameras, sensors and field controllers with data platforms, public applications and command centres. Integration between these systems, and clear ownership of each interface, decide whether they operate as one service or as separate ones.

Urban systems may include:

  • Networks
  • Command centres
  • Cameras
  • Sensors
  • Field controllers
  • Data platforms
  • Public applications
  • Communication systems
  • Operations platforms

Banking and financial institutions

A secure safe-deposit room with walls of numbered, locked metal boxes, a wooden chair and a table.

Distributed branches must reach central systems over secure networks, under regulatory controls, with high availability and tested disaster recovery. Transaction performance and endpoint security are specified and measured alongside availability.

Requirements may include:

  • Distributed branches
  • Secure networks
  • Central monitoring
  • Regulatory controls
  • High availability
  • Disaster recovery
  • Endpoint security
  • Transaction performance

Manufacturing and industrial

Orange industrial robots palletising crates on an automated factory line

Plant networks and machine connectivity bring operational technology and IT together. Edge computing keeps local processing running, segmentation and cybersecurity protect production systems, and monitoring is designed around uptime.

Requirements may include:

  • Plant networks
  • Industrial communication
  • Edge computing
  • Machine connectivity
  • Operational monitoring
  • Cybersecurity
  • Local processing
  • Uptime

Discuss an ICT Requirement

Describe the requirement, the locations involved and where the project stands. We will respond with the technical questions that need answering first.

Discuss an ICT Requirement